Service Update: Potential Delays Due to Temporary System Issues – August 7, 2024

Please note that delays in order entry and tracking may be possible due to a temporary system issue. Our IT department is actively executing the fix as per their established action plan. We apologize for any inconvenience this may cause and will monitor the situation closely, providing any updates as they become available.

Service Update: Observance of Regatta Day in Newfoundland & Labrador – August 6, 2024

Please note that service delays are expected on shipments into and out of Newfoundland and Labrador as they observe Regatta Day on August 7, 2024. Delays may continue throughout the week as any backlogs are addressed. We will continue to monitor the impact and will provide further updates as they become available.

Service Update: Delays in Western Canada Due to Wildfires – July 23, 2024

Please note that evacuations and highway closures caused by the wildfire near Jasper National Park have resulted in delays for volumes moving in and out of Vancouver. Rail operations in the affected area have been stopped, and trains are being diverted and staged until service can resume. We are closely monitoring the situation and will provide further updates as soon as we have more information on the expected duration of these delays.

Service Update: Global Connectivity Issues Resolved – July 19, 2024

Please note that the previously reported service issues have been resolved. While minor delays might still occur as we address any remaining backlog, we appreciate your ongoing patience and understanding.

Service Update: Global Connectivity Issue Affecting Key Services – July 19, 2024

As reported earlier this morning, Crowdstrike has identified a global issue which has impacted connectivity to some of our key services. We apologize for any inconvenience this may cause and appreciate your continued support as our teams work to restore these services. We are actively monitoring the situation and will provide updates as they become available.

Service Update: Delays Anticipated Due to CN System Updates on July 14, 2024 – July 12, 2024

Please be advised that CN will be conducting system updates affecting gate operations on July 14, 2024, between 03:00 and 06:00 EST. During this period, delays may occur at the following locations:

– Brampton
– Malport
– Calgary
– Edmonton
– Vancouver
– Winnipeg
– Saskatoon

We appreciate your understanding and will keep a close watch on the situation, providing updates as they become available.

Service Update: Canada Day Holiday Closure – June 28, 2024

Please note that there may be delays in both inbound and outbound shipments next week due to our terminal closures on Monday, July 1st, 2024, in observance of Canada Day. Regular services are expected to resume on July 2nd, 2024. 

Service Update: St. John’s Pier Access Delays – June 21, 2024

Please note that service delays may be possible from June 20, 2024 to July 20, 2024  as a result of construction in the downtown core affecting the main access to the St. Johns Pier. We will continue to monitor this situation closely and provide more detailed updates as they become available. 

Service Update: St. Jean Baptiste Holiday Closure – June 20, 2024

Please note that there may be delays in both inbound and outbound shipments across Montreal next week due to our terminal closure on Monday, June 24th, 2024, in observance of the St. Baptiste Holiday. Regular services are expected to resume on June 25th, 2024.

Service Update: TRCR Negotiations Update – June 7, 2024

Please note that while the reply deadline from the CIRB has been extended to June 14 and negotiations continue, a work stoppage is not likely to occur before mid to late July.

There are currently no delays as a result of these negotiations, and schedules are continuing as planned. We will continue to monitor the situation closely and provide any updates as they become available.

Service Update

  1. Service Update: Updated Fresh & Frozen Schedule – November 15, 2024 
  2. Service Update: 2024 Holiday Schedule – November 19, 2024
  3. Service Update: Delays Possible Through Saskatchewan – November 22, 2024