Category: Service Updates

Due to severe winter conditions, our operations in the East are experiencing significant delays:
• PEI Terminal: Closed until further notice.
• Eastern Terminals: Running 24–36 hours behind schedule due to severe weather and icy conditions.
• Quebec: Over 85 cm of snowfall has impacted the region. The city is gradually recovering, but services are delayed by 24–48 hours.
• Ontario Terminals: Heavy snowfall over several days has caused delays of 24–48 hours, though all terminals remain operational.
We appreciate your patience and understanding as we work to restore normal service as quickly as possible.
As we work through the backlog, service delays of 24 to 48 hours are expected. We appreciate your patience and understanding during this time.

Due to recent heavy snowfall, operations in Ottawa, Montreal, and Toronto are experiencing significant disruptions. Road conditions are affecting both our linehaul units and P&D fleet, leading to delays across our network.
As we work through the backlog, service delays of 24 to 48 hours are expected. We appreciate your patience and understanding during this time.

Dear Valued Customer,

We are closely monitoring an incoming storm system expected to impact Eastern Canada in the coming hours. Adverse weather conditions may lead to service delays along affected routes.

As part of M-O’s Winter Safety Plan, our teams are fully engaged and prepared to prioritize the safety of our employees, drivers, and your shipments while working to maintain service continuity.

Should the storm develop as forecasted, some temporary service disruptions may be unavoidable. We will continue to assess the situation and proactively update impacted customers as conditions evolve.

For any questions or assistance, please contact your Account Manager or Customer Service Representative.

Thank you for your understanding and support.

Please be advised that our St. John’s, NL terminal is currently closed as a result of severe winter weather conditions.

Winter weather created hazardous driving conditions on Highway 401 overnight, leading to multiple accidents and several road closures between Belleville and Cornwall in eastern Ontario. Traffic flow between Ontario and Quebec was significantly affected and delivery delays are expected

Environment Canada has issued a snowfall warning for Metro Vancouver due to convective snow bands, bringing highly localized snowfall. These conditions are causing delays across the city, impacting local deliveries.

We would like to inform you of an extreme weather warning affecting parts of the Maritimes, the Prairies, Northern Ontario and the Midwest towards Chicago.

Over the next several days these regions are expected to experience severe cold and/or heavy snowfall.

These challenging conditions will impact road travel and necessitate enhanced rail safety measures such as reduced train lengths, to ensure safe and efficient movement of your goods.

We remain dedicated to minimizing disruptions during this period.

If you have any questions or require additional support, please do not hesitate to contact your account representative.

Please be advised that we are experiencing delivery delays today due to adverse weather conditions. The PEI Bridge and the Canso Causeway are both closed due to high winds, which has prevented the movement of our PEI and Sydney LTL shipments. We appreciate your understanding and patience as we navigate these challenges.

Snowfall is expected on Tuesday December 23rd. Snowfall totals: 10 to 15 cm
Locations: Southern New Brunswick.
Time span: Beginning later tonight ending overnight Tuesday.

A developing system is expected to give snowfall on Tuesday, which may impact Holiday travel on Tuesday. There is unusual uncertainty in the amount of snowfall accumulation expected with this system.

Snowfall warnings have been issued in parts of southern New Brunswick where snowfall amounts are expected exceed 15 cm over a period of 12 hours or less.

Snowfall is expected on Tuesday December 23rd. Snowfall totals: 5-15 cm by Wednesday morning, additional amounts possible Wednesday.
Locations: Central and northern Nova Scotia.
Time span: Beginning Tuesday morning tapering Wednesday morning.

A developing system is expected to give snowfall on Tuesday and Tuesday night, likely impacting Holiday travel.
There is unusual uncertainty in the amount of snowfall expected with this system, where snow may continue for areas near the Atlantic coast through Wednesday. Snowfall totals may be lower for communities along the Atlantic coast, where snow is expected to wet or may briefly mix with rain.

Snowfall warnings have been issued for western mainland Nova Scotia and Cumberland County – Minas Shore, where snowfall totals are expected to exceed 15 cm in 12 hours or less.