Category: Service Updates

Please note that delays in order entry and tracking may be possible due to a temporary system issue. Our IT department is actively executing the fix as per their established action plan. We apologize for any inconvenience this may cause and will monitor the situation closely, providing any updates as they become available.

Please note that service delays are expected on shipments into and out of Newfoundland and Labrador as they observe Regatta Day on August 7, 2024. Delays may continue throughout the week as any backlogs are addressed. We will continue to monitor the impact and will provide further updates as they become available.

Please note that evacuations and highway closures caused by the wildfire near Jasper National Park have resulted in delays for volumes moving in and out of Vancouver. Rail operations in the affected area have been stopped, and trains are being diverted and staged until service can resume. We are closely monitoring the situation and will provide further updates as soon as we have more information on the expected duration of these delays.

Please note that the previously reported service issues have been resolved. While minor delays might still occur as we address any remaining backlog, we appreciate your ongoing patience and understanding.

As reported earlier this morning, Crowdstrike has identified a global issue which has impacted connectivity to some of our key services. We apologize for any inconvenience this may cause and appreciate your continued support as our teams work to restore these services. We are actively monitoring the situation and will provide updates as they become available.

Please be advised that CN will be conducting system updates affecting gate operations on July 14, 2024, between 03:00 and 06:00 EST. During this period, delays may occur at the following locations:

– Brampton
– Malport
– Calgary
– Edmonton
– Vancouver
– Winnipeg
– Saskatoon

We appreciate your understanding and will keep a close watch on the situation, providing updates as they become available.

Please note that there may be delays in both inbound and outbound shipments next week due to our terminal closures on Monday, July 1st, 2024, in observance of Canada Day. Regular services are expected to resume on July 2nd, 2024. 

Please note that service delays may be possible from June 20, 2024 to July 20, 2024  as a result of construction in the downtown core affecting the main access to the St. Johns Pier. We will continue to monitor this situation closely and provide more detailed updates as they become available. 

Please note that there may be delays in both inbound and outbound shipments across Montreal next week due to our terminal closure on Monday, June 24th, 2024, in observance of the St. Baptiste Holiday. Regular services are expected to resume on June 25th, 2024.

Please note that while the reply deadline from the CIRB has been extended to June 14 and negotiations continue, a work stoppage is not likely to occur before mid to late July.

There are currently no delays as a result of these negotiations, and schedules are continuing as planned. We will continue to monitor the situation closely and provide any updates as they become available.