Category: Service Updates

As reported earlier this morning, Crowdstrike has identified a global issue which has impacted connectivity to some of our key services. We apologize for any inconvenience this may cause and appreciate your continued support as our teams work to restore these services. We are actively monitoring the situation and will provide updates as they become available.

Please be advised that CN will be conducting system updates affecting gate operations on July 14, 2024, between 03:00 and 06:00 EST. During this period, delays may occur at the following locations:

– Brampton
– Malport
– Calgary
– Edmonton
– Vancouver
– Winnipeg
– Saskatoon

We appreciate your understanding and will keep a close watch on the situation, providing updates as they become available.

Please note that there may be delays in both inbound and outbound shipments next week due to our terminal closures on Monday, July 1st, 2024, in observance of Canada Day. Regular services are expected to resume on July 2nd, 2024. 

Please note that service delays may be possible from June 20, 2024 to July 20, 2024  as a result of construction in the downtown core affecting the main access to the St. Johns Pier. We will continue to monitor this situation closely and provide more detailed updates as they become available. 

Please note that there may be delays in both inbound and outbound shipments across Montreal next week due to our terminal closure on Monday, June 24th, 2024, in observance of the St. Baptiste Holiday. Regular services are expected to resume on June 25th, 2024.

Please note that while the reply deadline from the CIRB has been extended to June 14 and negotiations continue, a work stoppage is not likely to occur before mid to late July.

There are currently no delays as a result of these negotiations, and schedules are continuing as planned. We will continue to monitor the situation closely and provide any updates as they become available.

Please note that as of June 6, general processing times for import clearances into Canada may increase as a result of a potential strike by the Canada Border Services Agency (CBSA) employees. We will continue to monitor the situation closely, and provide more detailed updates as they become available.

Please note that as a result of a train disruption near Hinton, Alberta, shipments may experience delays of up to 48 hours as the backlog is cleared and traffic is expedited through the area. We are monitoring this situation closely, and will continue to provide updates as they become available.

Please note that as a result of a train derailment between Edmonton and Jasper, shipments into BC may experience delays of up to 48 hours as the congestion is cleared, and schedules are sorted. We are monitoring this situation closely, and will provide updates as they become available.

Due to escalating wildfires, mandatory evacuations have been ordered for both Fort McMurray and Fort Nelson. As a result, service disruptions in these areas are expected until further notice. We are closely monitoring the situation and will provide updates as they become available. Thank you for your understanding and patience.